Where is OPS typically located?

• A. An office located at all on-line airport stations where crews obtain necessary flight information
• B. A hangar
• C. The flight deck
• D. The passenger lounge

Answer: (A)

OPS is the Operations office, placed at each online airport station, where crews obtain essential flight information such as schedules, weather, gate changes, and delays. Having an OPS desk at every station lets flight attendants and pilots access updates quickly and coordinate with dispatch whenever plans shift, ensuring smooth, timely operations. It isn’t located in maintenance areas like a hangar, nor in the cockpit where flight duties are performed, and it isn’t in the passenger lounge where passengers relax. The OPS office at the station is the official hub for crew information and changes.